Shipping Policy for Custom Handcrafted Items
Thank you for choosing our handcrafted creations! Each item we create is made with care and attention to detail, ensuring that it meets our high-quality standards. Due to the nature of our work, all custom orders require time to craft, and we kindly ask for your patience as we prepare your unique piece.
Crafting Time
Each custom order is carefully made by hand, and we ask that you please allow 3-5 business days for the crafting process. This ensures that your item is made to your specifications and with the attention it deserves. Please note that this time frame applies to business days (Monday through Friday) and does not include weekends or holidays.
Holiday Season Delays
During the holiday season, we experience a higher volume of orders, and production times may be slightly extended. We highly recommend placing orders early to ensure timely delivery, and we ask for your understanding and patience during this busy time. Due to the increased demand, please allow 2-3 additional business days for crafting during this period.
Shipping Times
Once your order is completed, it will be shipped via your chosen shipping method. Standard shipping typically takes 3-7 business days within the U.S., while international shipping may take longer depending on the destination. You will receive a tracking number once your order has shipped, so you can follow its journey to you.
Order Updates
We will notify you once your order has been shipped and provide tracking information. If you have any concerns or questions about the status of your order, please feel free to reach out to us at any time.
We greatly appreciate your understanding and support, especially during the holiday season. Thank you for allowing us to create something special just for you!
If you have any questions, feel free to contact us. We’re here to help!
Thank you,
Crystal <3